The following information will help you with any questions you may have regarding the AHG Discount Card.
The following information will help you with any questions you may have regarding the AHG Discount Card.
Common Questions and Answers
What does the AHG Discount Card give me?
You can receive a 4 cpl discount for the first 150 litres of your fuel transaction at participating Shell Coles Express sites. If the transaction is more than 150 litres per day, the discount only applies to the first 150 litres.
You can receive a 4 cpl discount for the first 150 litres of your fuel transaction at participating Shell Coles Express sites. If the transaction is more than 150 litres per day, the discount only applies to the first 150 litres.
You can receive a 4 cpl discount for the first 150 litres of your fuel transaction at participating Shell Coles Express sites. If the transaction is more than 150 litres per day, the discount only applies to the first 150 litres.
You can receive a 4 cpl discount for the first 150 litres of your fuel transaction at participating Shell Coles Express sites. If the transaction is more than 150 litres per day, the discount only applies to the first 150 litres.
Does the card have an expiry date?
The Discount Card is valid from the issue month until the expiry date. The expiry date can be found on the back of the Discount Card. Your Card has been activated.
The Discount Card is valid from the issue month until the expiry date. The expiry date can be found on the back of the Discount Card. Your Card has been activated.
The Discount Card is valid from the issue month until the expiry date. The expiry date can be found on the back of the Discount Card. Your Card has been activated.
The Discount Card is valid from the issue month until the expiry date. The expiry date can be found on the back of the Discount Card. Your Card has been activated.
When is the Discount Card invalid?
This Discount Card is invalid, and won’t be able to be used if: the expiry date has passed, the expiry date is illegible or has been tampered with, the card has been tampered with in any way, the barcode has been tampered with (it is not readable).
This Discount Card is invalid, and won’t be able to be used if: the expiry date has passed, the expiry date is illegible or has been tampered with, the card has been tampered with in any way, the barcode has been tampered with (it is not readable).
This Discount Card is invalid, and won’t be able to be used if: the expiry date has passed, the expiry date is illegible or has been tampered with, the card has been tampered with in any way, the barcode has been tampered with (it is not readable).
This Discount Card is invalid, and won’t be able to be used if: the expiry date has passed, the expiry date is illegible or has been tampered with, the card has been tampered with in any way, the barcode has been tampered with (it is not readable).
How do I get a new Card when the one I have expires?
You will be reminded to Service your vehicle at the AHG dealership [where you purchased your vehicle from] approximately one month before the Card expires. Once you service your vehicle at that dealership you will receive a new Card from the dealership.
You will be reminded to Service your vehicle at the AHG dealership [where you purchased your vehicle from] approximately one month before the Card expires. Once you service your vehicle at that dealership you will receive a new Card from the dealership.
You will be reminded to Service your vehicle at the AHG dealership [where you purchased your vehicle from] approximately one month before the Card expires. Once you service your vehicle at that dealership you will receive a new Card from the dealership.
You will be reminded to Service your vehicle at the AHG dealership [where you purchased your vehicle from] approximately one month before the Card expires. Once you service your vehicle at that dealership you will receive a new Card from the dealership.
Where is the Discount Card accepted?
This Discount Card is available to be used at participating Shell Coles Express sites in WA. If this card is presented to sites outside this list, the card will not be accepted.
This Discount Card is available to be used at participating Shell Coles Express sites in WA. If this card is presented to sites outside this list, the card will not be accepted.
This Discount Card is available to be used at participating Shell Coles Express sites in WA. If this card is presented to sites outside this list, the card will not be accepted.
This Discount Card is available to be used at participating Shell Coles Express sites in WA. If this card is presented to sites outside this list, the card will not be accepted.
Can this Discount Card be used with other cards?
This Discount Card cannot be used in conjunction with any other fuel promotion or fuel discount and is only available for cash or credit/debit card transactions. It cannot be used with other fuel card transactions.
This Discount Card cannot be used in conjunction with any other fuel promotion or fuel discount and is only available for cash or credit/debit card transactions. It cannot be used with other fuel card transactions.
This Discount Card cannot be used in conjunction with any other fuel promotion or fuel discount and is only available for cash or credit/debit card transactions. It cannot be used with other fuel card transactions.
This Discount Card cannot be used in conjunction with any other fuel promotion or fuel discount and is only available for cash or credit/debit card transactions. It cannot be used with other fuel card transactions.
AHG Discount Card – Terms & Conditions
This AHG discount card (“Discount Card)” is issued by Automotive Holdings Group Limited ABN 35 111 470 038 (“AHG”). By accepting this card, you agree to these terms and conditions. The Discount Card is facilitated through Viva Energy Australia Pty Ltd ABN 004 610 459 (“Viva Energy”).
1. The Discount Card is only available to AHG customers who purchase and pay for:
a) a new or used vehicle from a participating AHG car dealership between 1 April 2016 and 31 January 2021; or
b) the service of a vehicle at a participating AHG car dealership between 1 April 2016 and 31 January 2021.
Participating AHG car dealerships are listed on AHG’s website at www.ahg.com.au/shell-coles-express . AHG reserves the right to change the list of participating dealerships at any time without prior notice.
2. Any failure to adhere to these terms and conditions may result in cancellation and/or confiscation of the Discount Card by [AHG].
3. The Discount Card is accepted at participating Shell Coles Express sites listed on AHG’s website at www.ahg.com.au/shell-coles-express (“Participating Sites”). The list of Participating Sites is subject to change at any time without prior notice. Please check this list prior to and when planning your use of the Discount Card.
Discount entitlement
4. The Discount Card entitles you as the holder of the card to 4 cents per litre (“CPL”) discount on the pump price of up to an aggregate of 150 litres per day of ULP, PULP, V-Power, E10 and/or Diesel at Participating Sites (“Discount”). This Discount is not available for LPG, AdBlue, shop items or lubricants.
5. Any unused entitlement cannot be accrued for future use.
6. A single transaction which exceeds 150 litres will be eligible for the Discount for the first 150 litres only.
7. The amount of the discount may be changed at any time without prior notice. Any change to the amount of the discount will be posted on AHG’s website at www.ahg.com.au/shell-coles-express. Please check this prior to and when planning your use of the Discount Card.
8. To receive the Discount you must present your Discount Card at the time of purchase and prior to making payment.
9. The Discount will automatically be applied to your purchase and cannot be redeemed for cash.
10. The Discount cannot be transferred between Discount Cards or from previously held Discount Cards.
11. Payment of your discounted purchases must be made at the time of purchase.
12. The Discount Card is valid from when you receive the card until the expiry date, unless terminated earlier by Viva Energy or AHG in accordance with these terms and conditions. The expiry date can be found on the back of the Discount Card.
13. The Discount Card cannot be used in conjunction with any other promotion or discount (including Shell Card purchases) and is only available for cash, debit or credit card transactions.
14....
This AHG discount card (“Discount Card)” is issued by Automotive Holdings Group Limited ABN 35 111 470 038 (“AHG”). By accepting this card, you agree to these terms and conditions. The Discount Card is facilitated through Viva Energy Australia Pty Ltd ABN 004 610 459 (“Viva Energy”).
1. The Discount Card is only available to AHG customers who purchase and pay for:
a) a new or used vehicle from a participating AHG car dealership between 1 April 2016 and 31 January 2021; or
b) the service of a vehicle at a participating AHG car dealership between 1 April 2016 and 31 January 2021.
Participating AHG car dealerships are listed on AHG’s website at www.ahg.com.au/shell-coles-express . AHG reserves the right to change the list of participating dealerships at any time without prior notice.
2. Any failure to adhere to these terms and conditions may result in cancellation and/or confiscation of the Discount Card by [AHG].
3. The Discount Card is accepted at participating Shell Coles Express sites listed on AHG’s website at www.ahg.com.au/shell-coles-express (“Participating Sites”). The list of Participating Sites is subject to change at any time without prior notice. Please check this list prior to and when planning your use of the Discount Card.
Discount entitlement
4. The Discount Card entitles you as the holder of the card to 4 cents per litre (“CPL”) discount on the pump price of up to an aggregate of 150 litres per day of ULP, PULP, V-Power, E10 and/or Diesel at Participating Sites (“Discount”). This Discount is not available for LPG, AdBlue, shop items or lubricants.
5. Any unused entitlement cannot be accrued for future use.
6. A single transaction which exceeds 150 litres will be eligible for the Discount for the first 150 litres only.
7. The amount of the discount may be changed at any time without prior notice. Any change to the amount of the discount will be posted on AHG’s website at www.ahg.com.au/shell-coles-express. Please check this prior to and when planning your use of the Discount Card.
8. To receive the Discount you must present your Discount Card at the time of purchase and prior to making payment.
9. The Discount will automatically be applied to your purchase and cannot be redeemed for cash.
10. The Discount cannot be transferred between Discount Cards or from previously held Discount Cards.
11. Payment of your discounted purchases must be made at the time of purchase.
12. The Discount Card is valid from when you receive the card until the expiry date, unless terminated earlier by Viva Energy or AHG in accordance with these terms and conditions. The expiry date can be found on the back of the Discount Card.
13. The Discount Card cannot be used in conjunction with any other promotion or discount (including Shell Card purchases) and is only available for cash, debit or credit card transactions.
14. You are obliged to pay the price advised by the participating site console operator.
Discount Card Use
15. Your Discount Card remains the property of Viva Energy at all times. You must not copy or reproduce your Discount Card. You must return your Discount Card if you are asked to do so.
16. Your Discount Card is for your personal use only and is not to be provided to others for their usage or used for purchases made by others. You may be required to present identification at the point of sale when using your Discount Card.
17. Viva Energy and AHG reserve the right to withdraw the Discount Card or this Discount programme at any time without notice.
18. Use of your Discount Card may be monitored. If Viva Energy reasonably considers (in its sole discretion) there to be unusual patterns of use, use inconsistent with personal use, and/or increased frequency and/or volume, your Discount Card may be cancelled.
19. The holder of the Discount Card is the only authorised user to use and obtain the Discount.
20. The Discount Card is not a credit card or charge card.
21. The Discount Card is invalid and cannot be used if:
a) the expiry date has passed;
b) the expiry date is illegible;
c) the Discount Card has been tampered with in any way;
d) the Discount Card has been withdrawn or this Discount programme has been withdrawn by AHG or Viva Energy; and/or
e) the Discount Card has been reported stolen or lost to AHG or Viva Energy.
22. Viva Energy reserves the right in its sole discretion (through the site console operator) to refuse a Discount Card that Viva Energy deems to be invalid.
23. If the Discount Card is lost or stolen Viva Energy and/or AHG are not obliged to replace it.
24. If the Discount Card is not accepted or honoured due to it being presented at a non-participating site, neither Viva Energy nor AHG will be liable for any loss or damage you incur as a result.
25. Neither Viva Energy nor AHG are liable if the Discount Card is confiscated or rejected for any reason.
26. Any enquiries or disputes in relation to the Discount Card are to be directed to marketing@ahg.com.au.
Miscellaneous
27. You agree to use your best endeavours to minimise all health, safety and environmental risks whilst visiting a Participating Site.
28. Viva Energy and AHG reserve the right to vary, suspend, modify or terminate these terms and conditions at any time without prior notice. Updated terms and conditions will be made available on the AHG website.
Privacy Notice
29. AHG collects your personal information (such as your name and contact details) from the participating AHG dealership when you request a Discount Card and, in some circumstances, directly from you. AHG will use and disclose your personal information to the extent necessary to facilitate the: (i) issue and distribution of the Discount Card; (ii) the offer of the Discount; and (iii) the administration and monitoring the Discount Card and the discount programme. In particular your personal information may be disclosed to Viva Energy to the extent necessary to carry out the activities outlined above. If you do not provide this information we would not be able to provide you with a Discount Card and process and supply you with the Discount.
30. Viva Energy and AHG may share your personal information with companies related to them, Participating Sites and with third party service providers (who may be overseas) for the purposes described at paragraph [29] above.
31. AHG’s Privacy Policy is available at www.ahg.com.au and Viva Energy’s Privacy Policy is available at www.vivaenergy.com.au. Those Privacy Policies contain information about how AHG and/or Viva Energy handle your personal information, how you can access and correct it, how to make a complaint if you feel AHG and/or Viva Energy have not handled your personal information correctly and how AHG and/or Viva Energy deal with complaints.
Limitation of Liability
32. To the extent permitted by law, neither Viva Energy nor AHG will be liable for any loss or damage you suffer or incur as a result of, and will not provide any refund, compensation or other payment for:
(a) Any delay in issuing or activating your Discount Card;
(b) Any unauthorised use of your Discount Card;
(c) Any lost or theft of your Discount Card;
(d) Any invalid Discount Card;
(e) Any termination or cancellation of your Discount Card;
(f) Any early termination of the discount programme;
(g) Any failure to notify you of any changes to these Terms and Conditions; or
(h) Any losses or damages howsoever caused as a result of your use of this Discount Card or this Discount programme.
33. AHG will not be liable and takes no responsibility for any fuel or other products supplied by Viva Energy or Participating Sites.
34. Neither AHG nor Viva Energy make any representations, guarantees or warranties with respect to this Discount Card and this Discount programme. Warranties and guarantees which apply to the Discount Card and the Discount programme are limited to those that are non-excludable at law. Where any law provides a warranty or guarantee which may not be excluded our liability will be limited to the maximum extent permitted by that law.
35. This Discount Card is offered as a gift to AHG’s customers who match the relevant criteria under these Terms and Conditions and as such no consideration is paid or payable for the Discount offered under these Terms and Conditions.
This AHG discount card (“Discount Card)” is issued by Automotive Holdings Group Limited ABN 35 111 470 038 (“AHG”). By accepting this card, you agree to these terms and conditions. The Discount Card is facilitated through Viva Energy Australia Pty Ltd ABN 004 610 459 (“Viva Energy”).
1. The Discount Card is only available to AHG customers who purchase and pay for:
a) a new or used vehicle from a participating AHG car dealership between 1 April 2016 and 31 January 2021; or
b) the service of a vehicle at a participating AHG car dealership between 1 April 2016 and 31 January 2021.
Participating AHG car dealerships are listed on AHG’s website at www.ahg.com.au/shell-coles-express . AHG reserves the right to change the list of participating dealerships at any time without prior notice.
2. Any failure to adhere to these terms and conditions may result in cancellation and/or confiscation of the Discount Card by [AHG].
3. The Discount Card is accepted at participating Shell Coles Express sites listed on AHG’s website at www.ahg.com.au/shell-coles-express (“Participating Sites”). The list of Participating Sites is subject to change at any time without prior notice. Please check this list prior to and when planning your use of the Discount Card.
Discount entitlement
4. The Discount Card entitles you as the holder of the card to 4 cents per litre (“CPL”) discount on the pump price of up to an aggregate of 150 litres per day of ULP, PULP, V-Power, E10 and/or Diesel at Participating Sites (“Discount”). This Discount is not available for LPG, AdBlue, shop items or lubricants.
5. Any unused entitlement cannot be accrued for future use.
6. A single transaction which exceeds 150 litres will be eligible for the Discount for the first 150 litres only.
7. The amount of the discount may be changed at any time without prior notice. Any change to the amount of the discount will be posted on AHG’s website at www.ahg.com.au/shell-coles-express. Please check this prior to and when planning your use of the Discount Card.
8. To receive the Discount you must present your Discount Card at the time of purchase and prior to making payment.
9. The Discount will automatically be applied to your purchase and cannot be redeemed for cash.
10. The Discount cannot be transferred between Discount Cards or from previously held Discount Cards.
11. Payment of your discounted purchases must be made at the time of purchase.
12. The Discount Card is valid from when you receive the card until the expiry date, unless terminated earlier by Viva Energy or AHG in accordance with these terms and conditions. The expiry date can be found on the back of the Discount Card.
13. The Discount Card cannot be used in conjunction with any other promotion or discount (including Shell Card purchases) and is only available for cash, debit or credit card transactions.
14. You are obliged to pay the price advised by the participating site console operator.
Discount Card Use
15. Your Discount Card remains the property of Viva Energy at all times. You must not copy or reproduce your Discount Card. You must return your Discount Card if you are asked to do so.
16. Your Discount Card is for your personal use only and is not to be provided to others for their usage or used for purchases made by others. You may be required to present identification at the point of sale when using your Discount Card.
17. Viva Energy and AHG reserve the right to withdraw the Discount Card or this Discount programme at any time without notice.
18. Use of your Discount Card may be monitored. If Viva Energy reasonably considers (in its sole discretion) there to be unusual patterns of use, use inconsistent with personal use, and/or increased frequency and/or volume, your Discount Card may be cancelled.
19. The holder of the Discount Card is the only authorised user to use and obtain the Discount.
20. The Discount Card is not a credit card or charge card.
21. The Discount Card is invalid and cannot be used if:
a) the expiry date has passed;
b) the expiry date is illegible;
c) the Discount Card has been tampered with in any way;
d) the Discount Card has been withdrawn or this Discount programme has been withdrawn by AHG or Viva Energy; and/or
e) the Discount Card has been reported stolen or lost to AHG or Viva Energy.
22. Viva Energy reserves the right in its sole discretion (through the site console operator) to refuse a Discount Card that Viva Energy deems to be invalid.
23. If the Discount Card is lost or stolen Viva Energy and/or AHG are not obliged to replace it.
24. If the Discount Card is not accepted or honoured due to it being presented at a non-participating site, neither Viva Energy nor AHG will be liable for any loss or damage you incur as a result.
25. Neither Viva Energy nor AHG are liable if the Discount Card is confiscated or rejected for any reason.
26. Any enquiries or disputes in relation to the Discount Card are to be directed to marketing@ahg.com.au.
Miscellaneous
27. You agree to use your best endeavours to minimise all health, safety and environmental risks whilst visiting a Participating Site.
28. Viva Energy and AHG reserve the right to vary, suspend, modify or terminate these terms and conditions at any time without prior notice. Updated terms and conditions will be made available on the AHG website.
Privacy Notice
29. AHG collects your personal information (such as your name and contact details) from the participating AHG dealership when you request a Discount Card and, in some circumstances, directly from you. AHG will use and disclose your personal information to the extent necessary to facilitate the: (i) issue and distribution of the Discount Card; (ii) the offer of the Discount; and (iii) the administration and monitoring the Discount Card and the discount programme. In particular your personal information may be disclosed to Viva Energy to the extent necessary to carry out the activities outlined above. If you do not provide this information we would not be able to provide you with a Discount Card and process and supply you with the Discount.
30. Viva Energy and AHG may share your personal information with companies related to them, Participating Sites and with third party service providers (who may be overseas) for the purposes described at paragraph [29] above.
31. AHG’s Privacy Policy is available at www.ahg.com.au and Viva Energy’s Privacy Policy is available at www.vivaenergy.com.au. Those Privacy Policies contain information about how AHG and/or Viva Energy handle your personal information, how you can access and correct it, how to make a complaint if you feel AHG and/or Viva Energy have not handled your personal information correctly and how AHG and/or Viva Energy deal with complaints.
Limitation of Liability
32. To the extent permitted by law, neither Viva Energy nor AHG will be liable for any loss or damage you suffer or incur as a result of, and will not provide any refund, compensation or other payment for:
(a) Any delay in issuing or activating your Discount Card;
(b) Any unauthorised use of your Discount Card;
(c) Any lost or theft of your Discount Card;
(d) Any invalid Discount Card;
(e) Any termination or cancellation of your Discount Card;
(f) Any early termination of the discount programme;
(g) Any failure to notify you of any changes to these Terms and Conditions; or
(h) Any losses or damages howsoever caused as a result of your use of this Discount Card or this Discount programme.
33. AHG will not be liable and takes no responsibility for any fuel or other products supplied by Viva Energy or Participating Sites.
34. Neither AHG nor Viva Energy make any representations, guarantees or warranties with respect to this Discount Card and this Discount programme. Warranties and guarantees which apply to the Discount Card and the Discount programme are limited to those that are non-excludable at law. Where any law provides a warranty or guarantee which may not be excluded our liability will be limited to the maximum extent permitted by that law.
35. This Discount Card is offered as a gift to AHG’s customers who match the relevant criteria under these Terms and Conditions and as such no consideration is paid or payable for the Discount offered under these Terms and Conditions.
Eagers Automotive Limited
5 Edmund Street, Newstead QLD 4006
P.O. Box 199 Fortitude Valley QLD 4006
ABN 87 009 680 013
Email corporate@eagersautomotive.com.au
Telephone (07) 3608 7100
Fax (07) 3608 7111
